TowWorks HITCH LOCK SET

About this item

• EXTRA LONG PIN FITS 2" and 2.5" RECEIVERS - Extra long 5/8" diameter locking hitch pin with maximum active length 3-1/4", fits Class III/IV hitches with 2" and 2.5" receivers. * This lock DOES NOT fit CURT channel style adjustable ball mounts 45900, 45901, 45902 and adjustable pintle hooks 45907, 45908. * This lock DOES NOT fit Andersen Rapid Hitch kits and FASTWAY adjustable ball mounts. * Before purchase, please verify all dimensions of your hitch, to get a great fit of the hitch lock pin
• SPRING CLIP (COTTER PIN) PROVIDES ADDITIONAL SAFETY - A separate spring clip (cotter pin) provides additional safety, can use the locking pin with or without the lock mechanism. * Caution: R spring clip (cotter pin) MUST be inserted into pin hole when use this lock
• RUBBER O RINGS KEEP RATTLES DOWN - Rubber O rings prevent any rattling and hold the hitch pin still. * Different brand hitches may have a little different hitch tube size, please adjust O ring quantity or remove O ring to fit the receivers
• PUSH LOCK DESIGN MAKE EASY TO USE - 6 tubular keyed alike keys making it easier to lock and unlock, 1/4 turn lock and push lock design, easy to operate, watertight dust rubber cap prevents locking mechanism internal corrosion
• 3 LOCKS KEYED ALIKE: This item 79633 each unit package includes 3 locks with 6 keys all keyed alike. * Remark: if you need 4 locks keyed alike, please choose 79634; if you need more than 4 locks keyed alike, please combine 79632 & 79633, and give the quantity

Any shipping questions, comments and concerns, please email us: shipping@hoemarine.com

Hennessey Outdoor Electronics ships via every major carrier. We Currently offer free shipping on most items over $250, oversized shipping including Mega-Mat & Ulta-Mat is NOT covered under the "over $250 free shipping" and is based on size. Shipping rates up to $19.99 flat rate may apply on all other orders. Overnight shipping is available, but we will need to calculate the charge based on your location and size. Freight fees may apply.

Shipping rates DO NOT apply to shipments outside the United States.  Please email us for rate details.

Most of our shipments will be sent UPS ground but we reserve the right to use other carriers based on location, convenience and best rates.

COD Shipments

We do not accept COD orders.

National Orders (USA):

We ship using carriers that provide tracking on all packages.

Orders not Received: 

Once an order has been shipped and there is a delivery confirmation, Hennessey Outdoor Electronics is not responsible for any theft of product or delivery to the wrong address.

Damaged Product Claims:

Each package is checked for their content for quality control and packed to ensure that they arrive safely. If you receive a damaged package ask the carrier to note the condition at delivery. You must then email us at sales@hoemarine.com for a RMA number. You will then receive an email with the address of where to ship the returned item to. PLEASE NOTE: SHIPPING CHARGES ARE NON-REFUNDABLE AND THIS INCLUDES ANY TYPE OF RETURNED ITEM.

Missing Product Claims:

Each package and contents are checked before shipping for content. If a customer claims that a product has not been received, you may file a claim with us to investigate the situation. If we determine a product in fact was missing from the package, we will credit your account immediately.

Used Merchandise:

In the event that used items or trade ins are offered we have a 30 day money back guarantee. If you experience a problem with your used item please email sales@hoemarine.com to discuss the issue and we will get it taken care of.

SHIPPING METHODS:

• UPS Ground 3-7 business days
• FedEx Ground 3-7 business days
• USPS- 1-4 business days

International Orders:

Please email us at:  shipping@hoemarine.com for shipping rates outside of United States.

COVERAGE & CARRIERS:

We ship to residential and commercial addresses in the United States. We do not ship to P.O. Boxes or APO/FPO addresses.

ORDER TRACKING:

Once your order is shipped you will receive an email confirmation with a tracking number and the instructions to track your order online.

Please see our page under Returns, shipping and backorder policy for further information.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Customer can requests returns directly from account, please use link below:

https://shopify.com/11234138/account

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

• Additional non-returnable items:
• Opened Items
• Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts will not be refunded or
Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at HOEmarine@gmail.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at HOEmarine@gmail.com

Shipping
To return your product, you should mail your product to: 860 Rhea County Hwy, Dayton TN 37321

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.