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Returns And Refunds


Any question regarding your returns, please email

Hennessey Outdoor Electronics offers a full refund minus 15% restocking fee within 30 days from date of receipt on unopened packages. Return Merchandise Authorization (RMA) numbers are required for all returns.

Returned products must be complete in the original packaging and can be sold as new. Special Order or Special Sale OR accessories may not be returned. DVDs, CDs, and MAP cartography are not returnable.

Units requiring service, either warranty or otherwise, should be returned directly to the address we provide. To obtain an RMA number, please send an email to

Please be sure to provide the original invoice number, product being returned, and the reason for return. All Returned merchandise will be subject to a restocking fee of 15%.